Who Do I Contact?

Technical Support
techsupport@dfe.com
(603) 332-6150 x319  8 AM – 5 PM (ET)
(603) 767-1932  After hours

Product Questions and Ordering, Request for Quotation, Application Assistance
sales@dfe.com (603) 332-6150 Ask for ‘Sales’

Order Delivery Questions
customerservice@dfe.com (603) 332-6150 x336

Literature Requests, Press Releases, Marketing Information or Web Site Issues
marketing@dfe.com (603) 332-6150 x312

Human Resources
kwatkins@dfe.com (603) 332-6150 x304

General Assistance or Requests
info@dfe.com (603) 332-6150

Website issues
webmaster@dfe.com

Postal Address
Dover Flexo Electronics, Inc
217 Pickering Rd
Rochester, NH 03867 USA

TECHNICAL SUPPORT AND CUSTOMER SERVICE

One of the most important aspects of our success at DFE is our ability and desire to address customer concerns. As important to us as finding the best solution to a tension application is making sure our customers are satisfied with the performance of their DFE equipment for many years down the road.

While we strive for perfection and ease-of-installation and -use in the design and manufacture of our tension control equipment, our customers often remind us that the most valuable product we provide them is knowledgeable, experienced support. This is especially critical with complex applications that require extra attention in order to optimize performance.

And whether you require telephone assistance, an e-mail response or an on-site call, DFE's friendly and knowledgeable technical support team is always available to help with any product concerns that arise. DFE’s technical support is available 24/7/365.